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Finally, students will be given the opportunity to implement a practical business case utilizing their newfound PCCE knowledge. ASQ ASQ Certification CQA Dumps Practice Questions Certification Practice.
The class begins with an introduction to contact center operations and KPIs and then covers the administration and CQA Dumps configuration of the most frequently addressed contact center parameters including Agents, Agent Teams, Skill Groups, Precision Queues, Front End VRU Scripts, Call Flows and Scripting, and Reporting and Security. ASQ ASQ CQA Dumps NS0-157 Tests Certification CQA Dumps Technology Course Exams Question.
Day 3 Module 1 Deployment ConsiderationsIncludes a discussion of the big picture of how CUIC fits into your environment which components of UCCE PCCE communicate with CUIC and why this is important.
If done properly, this allows supervisors to log on to CUIC with a standard ability to run ASQ CQA Dumps reports and create dashboards, all without any replication of these users within CUIC.
By following our guidelines, students can now HP2-B37 Exam Download allow the automatic replication of Supervisors into CUIC from Active Directory.
This will be the conclusion of the 2 day section of the course.
ASQ ASQ Certification CQA Dumps Gold Standard Official Guide. Students Quality Auditor Exam continue to customize and personalize this report by implementing Value Lists and Drilldowns to other reports.
Knowing practical tools and 650-155 Exam Profile methods to find database schema information is a key topic in this section.
Many of our students have been surprised in this section to learn that they have more than 1 CUIC server in their environment. ASQ CQA Practice Test Exam Topics.
Active Directory Integration Now that the data sources are configured, reports imported, and 070-481 Exams Answers security is in place, it is time for some Active Directory integration. ASQ CQA Study Guides Labs. ITILFND Exam Pdf
This may be obvious to some learners depending on their background, what they may not know is the myriad of other settings and configuration options which may affect reporting events from the Gateway all the way thru ICM.
CUIC Deployment Workshop Lab 1 CUIC Data Sources Task 1 Verify Data Base Configuration Task 2 Complete the UCCE Real Time Data Source Connection Task 3 Complete the UCCE Historical Data Source connection Task 4 Complete the CVP Reporting Server and CCB data Source connections Lab 2 Importing Reports Task 1 Verify Pre Import Configuration Task 2 Import CCE AF Realtime Reports Task 3 Import Remaining Reports Lab 3 Active Directory Integration Task 1 Active Directory Integration Lab 4 Understanding UCCE synch Task 1 Log in User Task 2 UCCE synch Task 3 Assign our Volunteer Default Supervisor Roles Lab 5 Configuring CCE for Monitoring and Reporting Task 1 Examine Current Report Sample Data Task 2 Configuring Network Trunk Group and Trunk Groups CVP Task 3 Configuring Network Trunk Group and Trunk Groups ICM Task4 Configure Services ICM Task 5 Verify ICM Sites are Configured Task 6 Gateway configuration Task 7 Verify your Configuration CIS TR ACUIC 01 APCCE Training Boson Cisco Contact Center APCCE Training Aug 21, 2017 Online 3995 Detail Quote RegisterSep 11, 2017 Online APCCE Training APCCE Training About This IT Training APCCE Training Course Packaged Contact Center Enterprise APCCE is a five day instructor led class that provides students with an introduction and understanding of Cisco Unified Contact Center Enterprise basics and components.
Student understanding of each of the topics covered will be reinforced through the use of practical hands on labs and workshops.
Database Integration CUIC integrates with CCE ICM data sources, and can also be configured to integrate with other data sources, most typically CVP. ASQ ASQ Certification CQA Dumps Exam Objectives Practice Questions.
Valid CQA Dumps CertDumps Training Resources. Product licensing and deployment models are major topics in this lesson.
Students need to know where to go to download new updated reports for their environment.
Importing reports By default, CUIC comes with very few reports even the stock reports are imported.
We will also demonstrate how to easily import these reports into your solution.
professional ASQ CQA Practice Quiz. Students will perform or observe each of the tasks outlined in the list below in a workshop environment.
A Best Choice ASQ CQA Practice. Also demonstrated will be other tricks to get your other administrative users added to CUIC.
ASQ ASQ Certification CQA Dumps Gold Standard PDF Answers. APCCE is an administration course focusing on the day to day tasks needed to manage a Cisco deployed Packaged Contact Center Enterprise While the class will focus on the ICM web administration tool, students will also be introduced to the supporting Call Manager and CVP configurations and administration requirements.
Module 2 Deployment WorkshopIn this module students will put into practice the theory learned in the previous module.